Frequently Asked Questions



  1. Will you accept my insurance?
  2. How much does counseling cost?
  3. How often would we meet?
  4. How long does therapy last?
  5. Do you accept the Medical Card (Medicaid) or the Buckeye Card?
  6. Will I always see the same counselor?
  7. Can you assure me that my privacy will be protected?
  8. What about confidentiality?
  9. What do PC, LPCC, and LISW stand for?
  10. Does being in therapy mean there's something wrong with me or that I have a mental illness?

Q. Will you accept my insurance?
A.
a. Cornerstone Counseling of Ashland, LLC and its therapists work with several insurance companies and EAP’s. We STRONGLY recommend that you check with your insurance company first and/or call us! We can help you determine whether or not we’re on your panel.
Even if we're not on your panel, many insurance companies have "out-of-network" benefits that can be utilized.

b. We are currently participating with Medicare, Medical Mutual, Anthem BC/BS, United Behavioral Health, Direct Care of America(DCA), APS, Magellan, and Value Options.

[Top]

Q. How much does counseling cost?
A. The first initial visit is $120 and all visits afterwards are $100. Your out-of-pocket fees will vary based on your insurance benefits.

[Top]

Q. How often would we meet?
A.
a. Usually, counselors like to see our clients every week or every two weeks to begin with. When too much time elapses between appointments, progress is often noticeably slower and momentum is lost. It all depends on what you and your counselor are comfortable with.

b. Sessions typically run 50 minutes.

[Top]

Q. How long does therapy last?
A. The course of therapy varies from person to person. Sometimes people achieve their goals in just a few months, while in other cases it may take a year or longer to complete our work. Factors influencing the duration include the nature and complexity of the issues we're addressing, your life circumstances, your motivation, and many other variables.




[Top]

Q. Do you accept the Medical Card (Medicaid) or the Buckeye Card?
A. No

[Top]

Q. Will I always see the same counselor?
A.
a. Yes, unless for some reason you aren't comfortable with who we schedule you with, or need to be seen as an emergency.

b. Also if your insurance changes and you need to be placed with a counselor that is in your network.

[Top]

Q. Can you assure me that my privacy will be protected?
A. We are very sensitive to people's concerns about privacy and confidentiality.
We are aware that people run into each other at local events, at the grocery store, or other places outside the therapy office. To respect your privacy, we may not greet you or act as if we know you, unless you initiate the contact.

[Top]

Q. What about confidentiality?
A. You have a legal right to the confidentiality of what we discuss in our sessions, and even to the fact that you are in therapy with us, unless you give us written permission to disclose that information (for example, to your medical doctor). We are required to safeguard that confidentiality.

There are, however, some legal exceptions:

  • We are required to notify the authorities if we have cause to suspect that a minor (under age 18) has been abused or neglected.
  • We are required to notify an emergency party in the event that we are concerned about your safety or the safety of someone else.
  • We also must contact the authorities if we have reasonable cause to believe that abuse or neglect of an elderly or disabled person has occurred.
  • If you are involved in a legal proceeding, a judge may order us to disclose information related to your treatment.


[Top]

Q. What do PC, LPCC, and LISW stand for?
A.
a. PC stands for Professional Counselor.
b. LPCC stands for Licensed Professional Clinical Counselor.
c. LISW stands for Licensed Independant Social Worker.

[Top]

Q. Does being in therapy mean there's something wrong with me or that I have a mental illness?
A. It is very unfortunate that in American society, there is still a stigma associated with seeking help for emotional and mental problems. Our view is just the opposite: we see people who come to therapy as strong, courageous, and motivated to work on what's distressing them. It is our privilege to work with you as you address your concerns.

[Top]

There are no upcoming events posted. Please check back later.

Click for Directions

502 Claremont Avenue
Ashland, OH 44805
419-289-1876